Persuasive Conversations: Communicating with C-Suite about AIM
Event Details
Leadership buy-in is essential for successful implementation of AIM patient safety bundles. In order to make necessary changes, many staff find themselves asking, “How do I talk to an executive?
Event Details
Leadership buy-in is essential for successful implementation of AIM patient safety bundles. In order to make necessary changes, many staff find themselves asking, “How do I talk to an executive? How do I ask for what I need?” During this webinar, Rachel Evers, MSN, RN, CNOR-E, CENP, CPXP, LSSWB, Assistant Vice President of Nursing at Baptist Health Baptist Hospital, will share strategies for effective communication with health system leadership and share experience gleaned through her hospital’s journey to achieving a 5-star rating from CMS. Hear about strategies to bridge staffing divides and navigate hierarchy tensions, differentiate your approach, craft your story, and secure resources you need for bundle implementation.
By the end of the session, participants will be able to:
- Explain the key components of building commitment from leadership and obtaining institutional backing
- Describe at least three strategies for successfully communicating with hospital leadership/executives
- Implement approaches to bridge staffing divides and navigate hierarchy tensions to create change and manage resistance